Refund Policy
A legal disclaimer
Refund Policy - the basics
1. No Refunds
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Once a service has been scheduled and paid for, no refunds will be issued.
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This applies to deposits, partial payments, and full service payments.
2. Service Satisfaction
Although refunds are not provided, customer satisfaction is very important to us. If you are not satisfied with the service provided:
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Please notify us within 24 hours of service completion.
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We will make reasonable efforts to address your concerns and, if applicable, return to re-clean the area at no additional charge.
3. Cancellations
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Cancellations made with at least 24 hours’ notice may be rescheduled without penalty.
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Cancellations made with less than 24 hours’ notice may result in a cancellation fee.
4. Contact Us
If you have any questions about this Refund Policy, please contact us:
Diamond Express Janitorial LLC
📞 Phone: 501-273-8602
📧 Email: Diamondexpresscleaning@yahoo.com
🌐 Website: [Insert Website URL]